Complaint / review / scam report
Ambit Energy
Variables rates are a joke

Complaint / review text:
After our original term expired with Ambit, the neglected to notify us about relocking on their fixed rate program and started charging 200-300% above the normal rate provided by Nicor Gas. After contacting them and asking about how is this a variable program when the rate didn't change for the following 3 months following expirations, we were told a fairy tale story about it isn't their fault that we didn't renew and they were allowed to charge the rate we were billed.

Nicor rates for same period $. 35-. 55/therm, Ambit $1.06/therm with no change in rate. How is a variable rate when it was fixed at 3x's Nicors rate?

Contact information:
Author: Contact with Author

Offender: Ambit Energy

Address: P. O. Box 660462
Phone: 877282624887728

Category: Construction & Repair


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