Complaint / review text:
My mother had this alarm system put in. It worked for a while, and then it didn't. It has not worked for at least a year. But the company has taken out the monthly service fee for of $51 dollars since the system was put in. My mother, my brother, my sister as well as myself have called over and over again, we get the run around, we never get satisfaction. When my mother tried to cancel the service, they told her she couldn't because she signed a contract for four years but she has never signed a contract and they did tell her she could cancel the service at any time.
This company is a very bad company. They prey on the old and weak. They look for they can con. They are liars, cheats and con artist. Just look at all the complaints online, look at all the lawsuits they have settled for doing just a little of the things I have said. The Better Business Bureau won't even give them a rating. Tomorrow we will go to the Ill Attorney General's office and our attorney to file a complaint and look at getting a class action lawsuit here in Illinois like Wisconsin did.