Complaint / review text:
I can't believe a namco pool is this cheaply made — install was horrible, I was told the wall would straighten out as it filled. Really this didn't happen with the other 3 pools in my life time for install.
Opened this year (bought May 2014). Opened pool to plastic pieces all at the bottom. I was told weather... Really all my neighbors pools are fine and 15 years old.
I was offered 15%off parts. Mighty nice if you!!! Now my liner is ripped. My lawyer just said to have my homeowners insurance look at it and when they say it's not weather related.
I will be calling namco back. Sad when you post on fb not to purchase namco and everyone tells you they would never.
Do you think you should maybe stand behind your product better and treat customers better. This customer after 30 years — you just lost