Complaint / review / scam report
Comcast CS, and lack there of... Comcast will not credit acct for multiple services I dont have

Complaint / review text:
I requested xfinity home services alarm system in December. So they then chrge me 800 installation which they agreed was not correct so then they tell me I have to cal every month to receive a credit for install fees.

So I called every month and it takes me 18 hours to request for a credit and then 32 days to receive it. Now on top of that I am being charged for xfinity 300 and 350 so how the heck can I have both services?

Comcast is awful. I go over on my cell phone charges every month due to comcast.

Contact information:
Author: Contact with Author

Offender: Comcast

   State: Maryland   City: Columbia
Address: 1500 Market Street
Phone: 180018002662278

Category: Construction & Repair


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