Complaint / review / scam report
American Home Shield
AC issue

Complaint / review text:
A month and a half of them going back and forth and we still don't have AC. I was then told they are a repair company not really replacement. The contract says repair or replace.

Every time I called I was on hold for over 30 mins. Supervisors never called back because they are so busy. Contractors in the are won't deal with them so they sent someone from another state and that contractor didn't even have the right equipment. Worst company EVER!

We still have no end in site to our AC repair. Customer service people are basically not able to say anything and are friendly once you get through but are limited as to how they can help.

Contact information:
Author: Contact with Author

Offender: American Home Shield

   State: Virginia   City: Ashburn
Address: P. O. Box 849
Phone: 18007764663, 18008274636

Category: Construction & Repair


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