Complaint / review text:
We have had Vivint panels on our roof for three yrs. Now. The PG&E true up statement just came today. We owe $528 additional to PG&E. What a rip. Garrett the salesman 3 yrs ago promised at least a 20% savings, and the combined bill is higher now than we ever paid. We are not big energy users. Just my wife and I. This should never have been sold to us. Pay on what you produce versus what you use was never disclosed to us, what an insane policy. Completely misled. Forget trying to get satisfaction from their office in Utah. When I asked about the higher bills, I was told "Well you signed a contract." Our neighbor may sell his house in the spring. He has Vivint. I can already guess the horrific problem he is going to have finding a buyer who is willing to assume this terrible 20 yr. Deal. I hope there is either huge litigation against this company, or my garbage panels turn to dust soon. I feel sorry for all of us that got involved with this con.