Complaint / review text:
Amerigas (Preston County WV, Kingwood office)... Once again sticks it to customers.
My original bill was charging me 4.35 a gallon... Other local companies none charge over 2.58. After 80 phone calls over 2 months I finally talk to the manager "joe" and came down to 2.81 and a 15 dollar fee per month (to be locked in at a higher rate than any other company in the area). Later in the convo he was kind enough to remove the monthly fee. Lol
However... I am repeatedly getting calls from collections quoting that i still owe the original price. After telling them ill gladly pay the ammended price 2.81 as soon as i receive a bill reflecting that. But have yet to get one. Another 20 calls to the local Preston county office and have still yet to get in touch with anyone!
It has been my experience over the years that amerigas tries to pull this stuff at least once a year and Im over it!!! Granted I and generally get it taken care of... But what of the people on fixed incomes who pay it and go without prescriptions or food that month.
After a recent internet search i noticed they had lost a class action for pulling the same stuff a couple years ago and obviously havent learned a lesson... Perhaps they need a court date in their future!!!
As far as im concerned... They can charge a reasonable rate or come pick up their tank!!!