Complaint / review / scam report
The Toro Company
Toro said they were sorry about difficulty & inconvience

Complaint / review text:
Bought a Toro self propelled mower model 20334. Cut yard and handle was so high I had difficulty & my neighbor noticed my problem.

He tried to lower handle but not adjustable. Sent email to Toro. Response was "sorry". I am 5'3" and never expected my Toro to be so awkward to use.

Not for short people! I only contacted Toro by email. Since I have used the mower I can't return it so I have a four hundred dollar mower i am unable to use.

I have always had a Toro but never had this problem. Otherwise it is a great mulching mower but a little heavy.

Contact information:
Author: Contact with Author

Offender: The Toro Company

   State: Indiana   City: Indianapolis
Address: Customer Care 8111 Lyndale Avenue S
Phone: 18003678676
Site: toro.com

Category: Construction & Repair

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