Complaint / review text:
We were lied to like a whole lot of other people around the country. We were told by the salesmen that they were out of Phoenix, AZ (I am in South Carolina) and that their company had taken over my old security company.
They told us all they had to do was to upgrade our panel box and we would be fine. We wound up having to pay our old company and them. Now they are calling themselves Devcon Security since I believe in March, 2012 and that is when we started having phone problems tied into our system. Their story was that their Pinnacle System was no longer compatible with our phone system and that we would have to pay them to upgrade to some type of new system.
All was fine until their name changed. We have not been monitored by their company since March 2012 and we have paid up to June 2012. They blatantly told us that we were not being monitored and we would still be required to pay for no services. This is the worst company I've ever dealt with since I've been an adult and that is a long, long time!
They need to be shut down.
Remember Pinnacle is also Devcon Security. Do not be fooled!