Complaint / review text:
I have never dealt wit such a NIGHTMARE as I have with your vendor Eddie Can Brick It on the Dallas Service Magic. Eddie is apparently based out of Desoto, Tx
Eddie proved himself to be unreliable after I hired him, he DID NOT show up for the job and on top of it he quoted me one price and when he rescheduled the job he then more than DOUBLED his estimate. He never called me to let me know why he didn't show up I had to chase him down. When I did his review on Service Magic it was moved to the NOT HIRED file which is NEVER seen by the public. This means Eddie has 1 review which rated him a 5, but he screwed me and that FACT is never going to be made public.
So this means NO ONE should trust the ratings of any of the Service Magic Pros because you never know how many negative reviews they have because Service Magic will hide them.
I gave Service Magic every opportunity to make this right and they crapped all over me, just like their vendor did.
I've cancelled my account, and I am telling everyone I know to AVOID SERVICE MAGIC at all costs.