Complaint / review text:
Alarm system they installed NEVER WORKED. Alarms were going off constantly and you could not disable the system from any wireless keypads.
We were running to the front door every time the alarm would go off. Their monitoring people could not connect into the system remotely and they never sent anyone out complete the installation. I had already prepaid for the service for 1 year on a 3 year contract.
Bottom line is we never used the system. Now they will not issue a credit and demand payment in full for three years on a system that does not work!