Complaint / review text:
I was on a phone call when the doorbell rang. My little kids were looking out the window at the guy and yelling at me telling me that someone was at the door...
My garage door was wide open with both of our cars parked in it. By the time I got to the door which was possibly 45 seconds after the 1st and only doorbell ring, he walked back out to his truck and took off. There was a card in the door and I called the number immediately to have him turn around. He hadn't been gone for 2 min when I called and they informed me that he was already out of my area and that I would have to reschedule.
I asked to talk to a supervisor and I was put on hold for at least 5 min and the person returned to let me know that the supervisor was busy and he would return my call in less than 10 minutes. It has been over a half hour and nobody has called me back yet. I own a service company and If my technician did that to one of my customers I would fire him.
At least try to call before you leave. He just didn't want to have to work obviously