Complaint / review text:
So we called to cancel less than 3 months into the contract only for them to say we were locked in for a 5 year contract.in the only sheet that we got it does not state that we were locked in at all.
Custumer Service is worse than Walmart's customer service. We called again later that month only to be transfered to Monitronics. We spoke to a guy there and said that our account had been cancelled. Two months later we are getting a call that we need to pay because our account is still active with Devcon.
They dont want to cancel the account and they never tell you that you are signing a 5 year contract and they dont give you that copy that says you sign for that time. Please read this review on time and do NOT get them as your alarm provider.