Complaint / review text:
Roto Rooter in Honolulu has the rudest driver I've ever encountered in a company vehicle. I was behind him at a stop light and noticed him yelling at me in his side view mirror. I stuck my head out the window to ask him what I had done and he started yelling at me in Hawaiian! (He is white). So I pulled into a gas station with him and got out of my car. He continued to cuss me in Hawaiian and refused to speak English as he walked into the store. I got out a pen and paper and proceeded to write down all the info I could find on the vehicle.
Hawaii License Plate 207 TSX
Driver Matthew Smith
Owner and Boss Matthew Smith
When he came out he told me, in English, to get away from his vehicle. I then asked him to repeat what he had said earlier but in English this time. He then began cussing me in Hawaiian again!!! In my short time on the islands I have learned enough Hawaiian to know that he was throwing racial slurs at me.
I informed Matthew Smith that I would be reporting him for his behavior to which he replied "Go ahead, I'm the boss and owner."
I will NEVER use Roto Rooter in Honolulu. I just can't believe an owner of a company would behave in such a manner. I will be calling Roto Rooter's corporate office to tell them this. Horrible.