Complaint / review / scam report
Stuck paying for service we can not use

Complaint / review text:
I (stupidly) signed a 3 year contract with a company that was sold, and sold again, and ultimately purchased by Monitronics. We are moving out of state, renting a house that has a supplied ADT system so I have no need for another alarm in this house.

Sure, I signed a contract however, every other provider (internet, tv, electric - we were in TX) has allowed us an early termination because we were moving. The Monitronics rep told me "sorry, you owe us $720 to cancel or continue paying" Well, you live and learn - next time I am installing my own alarm.

Contact information:
Author: Contact with Author

Offender: Monitronics

Address: ATTN: Customer Service
Phone: 18004479239

Category: Construction & Repair


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