Complaint / review text:
I signed up with Devcon & was told it was a 1 year contract, last year they sold to Monitronics, which has terrible service. 2-1/2 years later I am moving and I call them to cancel service & they're telling me it was a 3 year contract?
My old account information is in storage so I need to verify that but it makes me mad. I'd never have knowingly signed a contract for any service for 3 yrs - just not practical these days. I asked the guy at Monitronics if I could "buy-out" of my contract at a discount & he said no that I was stuck... AND they will not stop monitoring the house until the contract expires - even though I sold the house and I warned the new owners to NOT use Monitronics.
How do they get away with that and no county permit?
I don't know how companies get away with this kind of mentality. I have home security and I don't even own a home!