Complaint / review / scam report
Monitronics alarm sytem in albuq nm

Complaint / review text:
A employee of monitronics came to my home recently to help me reactivate my system after having some remodeling done in my home. The following day i could not get the system to work and i called the coustemer service nu.

After i spoke to 3 people without

Success in comunicating I requested to speak to a manger. The manager said that the only way i could get the system up and running again would cost me 400.00 and a 2yr added commitment to the 5 yr contract i had signed a couple yrs ago.

Then i also received a bill for 96.00 for this past months service because of the brief visit I had from an employee who thought he had the system running but obviousely did not whe i could not man it that following day. I am currently paying 46.00 per mo for a dead system. Is there anything i can do to get out of this contract with monitronics?

Contact information:
Author: Contact with Author

Offender: Monitronics

   State: New Mexico   City: Albuquerque
Address: ATTN: Customer Service
Phone: 18004479239

Category: Construction & Repair


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