Complaint / review / scam report
A fresh friendly approach great courtesy

Complaint / review text:
We purchased a 2 products from Coolaroo that were pet beds, which was just over a year. The product has a 5 year warranty however we found that it was not working as intended.

I contacted the company and they had given us a solution to the problem but without hesitation or being disgruntled the company sales director gave us almost immediate response even though he was in a foreign country. To our surprise he even shipped a brand new bed for our pet to have. My family and i were really humbled by this kind gesture from Coolaroo and believe that this company has a fantastic attitude towards customer service.

Thank you Coolaroo

Contact information:
Author: Contact with Author

Offender: Coolaroo

Country: South Africa   State: All Country   City: Headoffice

Category: Construction & Repair


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