Complaint / review text:
Redruth thatching was contracted to construct a thatch roof for my house at the Serengeti golf estate. Right from the start I had problems with tardiness, failing to pitch up for work and 100's of excuses.
Eventually after many trial and tribulations, the work was completed.
After moving into the house, I discovered that they had failed to get the thatch to meet the brick walls, leaving a gap where the wind is able to find its way through and turn the house into an icebox, especially in winter.
I plus my building contractor Class construction contacted them on numerous occasions to repair this snag.
This has now ben on going for close on 8 months, and still no joy.