Complaint / review text:
We signed up for a free GE system to protect our home and save us money on our home owners insurance with PLATINUM PROTECTION, who Subcontracted MONOTRONICS as the monitoring company.
Monotronics didnt monitor anything. Its a sham and a "contract trap" that locked us in for 5 years of payments, and then automatically renews you annually after that if you dont follow ridiculously specific cancellation procedures in writing 30 days before the end of your contract, "which they conveniently do not receive even if you send it by certified mail". (the person who signed for your letter does not work for Monotronics. We did not receive any such letter from you."
My wife and I are currently being sued by NCO financial who have been retained by Monotronics to collect on our contract.
Just because a contract makes it legal does not make shady wordplay on a bogus piece of paper RIGHT!
Monotronics will not be getting one red cent more from me.
Avoid this company and any affiliate companies at all costs, and dont sign ANYTHING else in the future without having a lawyer read it first. I am hearing other stories that other companies across the nation are employing such dubious "contract policies" knowing no one reads these things before signing them.
Monotronics are Liars and Thieves.