Complaint / review text:
Extreme Thatchers was contracted in to fix my thatch roof and to repair several roof leaks. After their first attempt the leaks became worse. They tried twice afterwards although the leaks did not stop. Every time it was a big issue just to get the owner Charl Thompson back on site. He made many appointments but, never turned up. If he tells you that the sun is shining please first go and have a look. Two months ago a had to re-do the entire roof. The contractors who did the work immediately pointed out to me that the leaks fixed by the previous company was done incorrectly. This guy sells himself as a thatch roof specialist but looking at his work done it is not the case. His after sales service is non-existent.
Think twice before you make use of this company.