Complaint / review text:
To start straight up, this Ashford University very much disappoints me a lot. I started at Ashford University December of 2010 with sweet tongue from them. Things were going pretty good until 2012-2014 when I had family issues which I failed one of my classes and withdrew from the other at the required time to withdraw. When I returned I took those two classes again which I understand but them when I passed them they still have the failed classes on my record.
Secondly, I received lots of misinformation about financial aid and the worst lie was from my previous academic advisor. They said was to pay out of pocket because I had no more financial aid and needed to set up payment plan which I did and started paying every month. At the end of my degree program they withdrew my remaining two classes/courses because they said I owe $10,000- of that amount I needed to pay $2520 for the balance two classes.
Again when I called and talk to someone from the financial aid office she told me I had only $2000 financial and when I went through my financial account I never saw the $2000 been applied to anything. When I talked the payment department they told me to start my two classes. I have to pay up front the full amount while on payment plan.
When time came to pay for my two remaining classes to start I was referred to the reenrollment department. When I talked to them they told me I have to pay all the $10000 before I can restart classes again. There are so many lies/misinformation when it comes to money in this school all because it is a for profit school so they screw people up. The department of education should investigate this school.