Complaint / review text:
My daughter is a sophomore in high school. She is an elite athlete who cannot attend a public school because of the time required to train and travel to compete. I used a different online school last year, but for a variety of reasons, we looked for a change. Big mistake. We were told that K12 International Academy was flexible and very accustomed to dealing with the changing schedules of elite athletes. They said they'd give her an assessment to get her learning style and classes could be modified just for her.
I was completely sold a bill of goods. Nothing is flexible about their program. She takes honors and AP classes. She is spending 7 hours a day on school work and is very behind. The teachers are actually good — receptive and helpful. But the enrollment specialists tell lies, lies, lies. I was told teachers only have 3-5 students so they can concentrate on their students — because they are athletes. Teachers have well over 50 students on average. I was told that if she mastered a concept, she could essentially skip to the next unit. Not true.
The workload is ridiculous and there is no skipping mundane busywork. I was told to expect 1 hour per class per day, with the exception of the AP history class which could be more. That 1 hour per class does not include the "extra" hour they are asked to watch the online lecture. So, we are looking at 7 hours BEFORE the online classes where the teacher teaches the lesson. So, probably 9 hours a day. Our coordinator actually told me she might have to spend 10 hours a day doing this work. REALLY?
She's always been a 95 student, who never had trouble keeping up. THEN the lab box arrives with all the materials she will need to do her labs. So far, since September, it's been missing 4 critical components to complete labs. Plus, our coordinator does not answer my emails — ever. They will not put anything in writing, just phone calls. She was provided with the wrong schedule for her AP history class, so she's now still catching up from this. Everything was counted as late because she was working on the wrong schedule.
This is unbelievably poor service and it's not cheap. We have tried to have conferences and get some accommodation. If I could rate it negative I would. If they were just nicer, I might be able to give it a 1 or 2 stars, but only the admission/enrollment people were nice, and they were lying to me. I guess I can give it a 1 because the teachers are actually pretty good. It's not their fault about what I was told. Don't sign up with these people until you GET WHAT YOU WANT IN WRITING!!!