Complaint / review text:
I spoke with an enrollment counselor at the University of Phoenix several times in May 2008. That counselor told me that the MBA program consists of 36 hours (or 12 classes) and if I decided to do a concentration (HR, Marketing, and so on) that it would only be an additional 4 classes.in his words, it would just be silly not to take 4 extra classes to get a concentration in something. I started the MBA program on 5/27/08 and my financial aide counselor also informed me that it is only 4 extra classes to do a concentration and once I select my concentration and the academic counselor updates my schedule, I could apply for financial aide for the next year.
My academic counselor told me in an email that the concentration consisted of only 4 extra classes and for me to pick from a list. One to two months after that, she called me to tell me that the program had changed. The HR Concentration now required 5 additional classes instead of just 4. I didn't say anything at the time because it did not affect my completion date. However, a couple of weeks ago, she said that the newly required class had been dropped because I was the only student and the university requires classes of at least 4 students. I sent an appeal to the school asking that the class be waived because I was originally told it was only 4 classes. I heard back today that the appeal was denied. I am still fighting it, but I have no idea whether or not it will be approved.