Complaint / review text:
I began attending University of Phoenix on September 13,2010. I was told that I had to wait 30 days for my financial aid disbursement. Now it’s October 13 and they are telling me that I have to wait another 10 days for disbursement. Now I misunderstood what was told to me, "Go Figure.” Also, when and if I receive my financial aid disbursement, UOP is paying for 4 classes, two of which is for the following semester. This policy is not instituted at other colleges. Last semester I attended Davenport University and I received a refund for every two classes I took. But at UOP, they do not call it semesters, they call it "Blocks of Classes". Furthermore, Rebecca had the nerve to ask me if I am attending school for financial aid. Wrong question.
“Yes, I am attending to get an education. Know what! Cat got your tongue.” Then she continued on to say, “Well, Mr., you can elect to manage your own funds if you want to and you can pay UOP when you receive your financial Aid." Sounds good doesn't it? But if you elect from the beginning of the semester or block to allow UOP to manage your funds, and for some reason during the class you elect to do so, "you cannot until the following semester.” UOP is still entitled for that block of classes. Then Rebecca says, "Oh, yeah, you’re right.” Now I realize that all University of Phoenix want is my financial aid monies, period. Do not be a fool like myself. Stay away from University of Phoenix.