Complaint / review text:
I dropped classes from University of Phoenix to attend Saint Leo University. After dropping the classes, I received a bill for $715. I was under the impression that my federal student loan had already paid for those classes. Needing my transcripts, I paid the $715 and sent the $7 transcript fee in August. Neither I, nor Saint Leo's have received my transcripts. I received another letter saying I needed to send another $7 for my transcripts. I have filed a complaint with the Department of Education, Federal Trade Commission, and the accreditation agency. If my loans paid for those classes, I want a refund, and also want my transcripts which I paid for.
As a result, I almost didn't get into Saint Leo's. They waived my transcripts from UOP, and now I'm having to take those classes again (and having to pay for them again with loans) because I don't have the credits from UOP because they never sent the transcripts. This will put a financial hardship on me later (paying for classes twice), and the whole experience has been frustrating.