Complaint / review text:
I would like to start out by saying that as a previous parent of two kindercare children I would strongly suggest that any parent looking at the center located at 713 Mustang Rd keep on looking. The director of the center, Kay is the most unproffesional person I've ever met inside of a business.
This woman should not be allowed to watch children! I received several incident reports from this center (well, when they could be "found") regarding my child getting hurt all while he was under Kays care. The woman even DROPPED my child at one point in time. I was later informed by several teachers that his nose bled through out the day and they were instructed by Kay not to contact me to let me know.
What if something had been wrong with my child? I have had teachers tell me that there are quite a few things at the center that are not being handled appropriately... Not something you want to hear about the place your trusting to care for your child. For the most part, the teachers in the center are great. My child did see one of these teachers out today on a field trip.
The kids were quite excited to see my child, the teacher however was very rude towards my child. Looks like the level of care expressed by the "director" has now carried over to, at least one of the teachers. The center would be much better off with out this "Director" I have withdrawn my children from this center, and have told several people including other daycares that I have visited about these experiences.
My children will NEVER be taken to another Kindercare Facility.