Complaint / review text:
I am currently finishing my last class at Ashford University. I called them to tell them that I am transferring schools and I want to cancel my loans from Ashford University. With this, I asked them if it was possible for me to fill out a loan cancellation form so that I could make sure that I can start at my new school. I am still waiting for that form to be sent to me.
Also, I asked them when the school updates the NSLDS website so that it would show that my loans are cancelled. They told me that I had to call the department of Education. So, I did that to find out when the site would be updated. The Department of Education told me that it was up to the school to update that site. But I was just getting the run around from the school and no answers. So now, I am telling people if you want to go back to school, do not go to Ashford University, the school does not tell the truth about anything.