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Complaint / review / scam report
Porter and Chester Institute
Porter and Chester Institute

Complaint / review text:
Deceptive School! STAY AWAY!

Let me say upfront I apologize for any mis-spellings in this post but I am so mad I cannot hit the keys fast enough! There should be an option for NO STARS!!!

As a parent I cannot stress enough how disappointed I am with the way this school has been so deceptive! It wasn't until my daughter signed all the enrollment forms, got a student loan that the school informed my daughter that the Dental Assisting Program she enrolled in was not even credited!

Right before starting her first class one of the administrators called my daughter into the office and told her to sign a piece of paper and said "ITS NO BIG DEAL AND DOESN'T AFFECT YOU, WE JUST FORGOT TO HAVE YOU SIGN THIS EARLIER" It was a document having my daughter attesting to the fact that her program is not accredited and that she was properly informed of this!!! …NO bearing on my daughter??? Properly informed??? If she had been told this during the enrollment process she would have NEVER attened PORTER and CHESTER!!!

Once she finishes the program and walks out the door with a 20K plus student loan she will have to wait 2 years before she can take the test to get her certification. When I called the main office and voiced my complaint I was directed to speak with the "compliance office"…really? Apparently she was used to receiving complaints about this, It was like she had a script she was reading.

Porter & Chester's website is plastered with banners saying "Accredited School", truth is the only program that I saw that is accredited is the Medical Assisting Program. When I stated that they were being deceptive she walked my thought the website…which was about 12 clicks to a hidden statement that the Dental Assisting Program is not accredited. Based on what I was told, Porter & Chester decided to revoke accreditation from this program because they didn't want to pay the cost associated with holding accreditation AND per accreditation rules they would have to hire teachers that had a BA in dental assisting which would mean paying more in salaries.

My daughter was deceived by this school…. She trusted the administrator when she signed "that paper" and it wasn't until she heard from other students a few months later what the consequences were for signing the form and not being an accredited program. At this point she in continuing in the program because she has invested time but if we could do it over again PORTER and CHESTER wouldn't even be on the radar when looking for ANY kind of education.

Actually its hard to use the word EDUCATION and PORTER & CHESTER in the same sentence…Like some other posts I see on here I wish we had don't more investigation into this school, but pretty sad that PORTER & CHESTER couldn't have just been honest…. What a joke!!

Contact information:
Author: Contact with Author

Offender: Porter and Chester Institute

   State: Massachusetts   City: Greenfield
Phone: 8008706789

Category: Education & Science


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