Complaint / review text:
I feel that I have learned quite a bit and that most of the teachers have taught me what they knew and cared about me. My school owner is a wonderful person and I enjoy being around them.
However; I have had problems with the financial aid office and how they disperse money. I have yet to receive a Pell Grant I have been waiting on and they will not let me see my file, ledger, or anything related to my information. They also will not let me talk to whoever it is that they talk to in the corporate financial aid. My school also charges 10 dollars for every hour you are over the time of your graduation date and will not release your hours until you've paid in full on those charges.
I'm not sure if that's a policy my school and penciled in or if it's a nationwide thing. So, if anyone has heard of that at your school I would like to know about it.
My school has a high turnover rate on staff because I heard that the learning leaders at my school specifically get paid the least among the other Paul Mitchell schools.