Complaint / review text:
I feel sorry every time I contact this company because of their bad customer service employee, they know nothing and it takes them an hour to know what I am talking about. This company took my money without any real services, took money for Data (Web) while I didn't activate it at all. Although I canceled my account they continue charging me. Finally they sent me a threat to hurt my credit score if I don't pay. If you are reading this do yourself a favor and don't choose Family Mobile for a very simple reason: they suck at what they do and you will spend more money than you would spend with Verizon or any other company.