Complaint / review / scam report
Sears Home Services
Air conditioning heat pump not sized to home

Complaint / review text:
Please do not buy a AC unit from sears please stay away, i called sears they sent a salesman to my home he looked the old unit over than told me all about the install and they would put a new return vent in, the day of the install they installed the unit without installing a new vent, the unit ran for the first day and I notice the unit had a hard time to cool my home, what happen they put a three ton unit in instead of a three and half ton like my last unit, after it was installed I called to advise, no one cared customer service would not return my phone calls, the unit has been repaired twice in the last two years, this is just awful I had a guy come in and seal all my pipes, if your unit breaks down on the weekend it won't get fixed till Monday I live in Florida and this happen, please steer away From Sears do not trust these people at all.

Contact information:
Author: Contact with Author


Offender: Sears Home Services


Address: 3333 Beverly Rd B6-258
Phone: 18004242047
Site: www.searshomeservices.com

Category: Electronics and household app.

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