Complaint / review / scam report
Moving across country, tried to cancel Dish, but finall...

Complaint / review text:
Moving across country, tried to cancel Dish, but finally agreed after they offered me a great package. Packed all their equipment up and paid to move it from Indiana to Florida. Moving company was late in delivering, so did not have my equipment and the TV equipment was too old to use for the new TV I had purchased. Asked Dish to come and hook my service up, without equipment, as I could not get a delivery date from movers. Dish refused to hook up service, until the equipment (1/2 of which could not be used), was at the house. Called again and explained that I needed service connected, as I was looking for job and needed it this week, or I would have to call someone else for service. Dish continues to refuse to provide service. I get another provider and cancel service. I then cancel Dish. They charge me for canceling my internet service, and send me the boxes to return the equipment. I return everything, they only receive one box, and charge me for the box they say they did not receive (I CAN FIND MY TRACKING NUMBER FOR THEIR BOX). I did everything I could to maintain the service, their policy and customer service was horrific. Do not recommend dish.

Contact information:
Author: Contact with Author

Offender: Dish

Country: USA   State: Colorado   City: Englewood   Zip: 80112
Address: 9601 S Meridian Blvd.

Category: Electronics and household app.


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