Complaint / review text:
My cellphone plan charges me for text messages per message. I am getting text messages on a daily basis from both Qwest and Sprint with the only purpose is marketing, trying to sell me an additional service which I always decline. I have done much research and can find no way to let whoever should know that I do not want these text messages. A) I HAVE TO PAY FOR THEM, and B) If I want any extras, I know how to use my phone to order. When I call customer service, they all act like dummies and do not know what to tell me. I know it’s a small amount of money, but I am a hard worker, watching my budget, and my cell is my privilege to use as I see fit.
It cost me $0.15 per text. Sometimes that has included me trying to text back asking to STOP. Also, it cost me the time to take from work to read the message and the time it has taken me to try and solve this annoyance. It seems as if this service is part of the package I have, so I cannot just accept no texting access of my phone. Why should I get charged for something I don't use or want?