Complaint / review text:
Bought a brand new LG 60Lb7100 TV at Best Buy for 1600$. Used for 3 weeks. The TV start to black out but still have audio. Use flashlight point to the TV. Still see the shadow moving. Have to turn it off and on to get the picture back. Keep happen everyday. Called LG for an appointment with the tech. They set the time around 12 pm to 5pm. Waited at home the whole day for the tech and at 5 the tech call me and told me that he can't come to the house that day. And through the phone he asked me what happen to the TV. I told him the problem and he said he will order part and I have to wait for around 10 days for the part to ship to my house and another tech will contact me? Terrible service.