Complaint / review text:
Recently I was approached by a BellSouth sales person in a Cingular Wireless store. I was promised a $30/month savings for bundling my services with BellSouth. Also I was promised DSL twice as fast as Earthlink. This deal included two land lines with unlimted long distance, DSL Xtreme (really sold 6.0) and $10/month discount on cell phone bill. None of this is true once I received my first bill. I want BellSouth to honor this agreement.
I have spent 15 man hours in the switch to BellSouth DSL and still can not send e-mail via BellSouth when not at home. My bill went up rather than down. I want BellSouth to honor the sales agreement that I have the written notes for on the back of the work order.