Complaint / review text:
My wife and I have been with straight talk for three years and have had a lot of trouble with their service. The most recent encounter was this past week when I put minutes on her phone with our debit card only to have found out that her phone was deactive too long and the $50.00 that straight talk took from my account went to my wife's phone number but it is now the number of someone else's phone. When we talked to straight talk about it they told us that it is not refundable and there is nothing they can or will do about it. That is a bunch of crap. It is a form of stealing and it should never ever be left alone. I have ms and scoliosis, every dime I make could be my last. We have three babies all under three years old. Life isn't easy and they don't care who they rip off but let us do that and we would be in jail. It’s time to stand up and fight those companies. How can I get my money back, please help with any info.