Complaint / review / scam report
Excellent Customer Service

Complaint / review text:
I contacted Sean from Navshop as I was having issues with my Navigation software which I purchased together with the head unit from another supplier in Durban. I discovered that the navigation software could not be upgraded. Sean promptly assisted me over the phone, and he emailed me a newer updated version of the software. Upon installation I noticed that the configuration was amiss. All along I was in contact with Sean via email. The following day I received an email from Sean that he would come around to my address to sort out the config. As promised he arrived on time and sorted out the system. The big plus about this whole issue was that he assisted me absolutely "FREE OF CHARGE". Sean well done for going the extra mile even though I did not purchase anything from your company. I will defiantly recommend you and will do business with you in future. Kind Regards Kon

Contact information:
Author: Contact with Author

Offender: Navshop

Country: South Africa   State: All Country   City: Cape Town

Category: Electronics and household app.


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