Complaint / review text:
Sure not the antidote to Comcast that I'd hoped for. Worse. Sat on hold for 40 minutes. Then an agent picked up and hung up. Needed help to find the science channel. No channel line up in the menu. Scrolled through 500 channels so far and can't find the one I want. Forced to click through hundreds of "you are not subscribed to this channel, click here to subscribe." What a waste of an evening. I pay $100 per month to watch sales pitch after sales pitch while trying to find a channel actually included in my subscription.netflix, at $8.00 per month can afford to hire enough people (American people) to answer the phones. Verizon at $100-$300 per month can't? Verizon Fios ranks up there with Comcast and Apple as my most hated companies ever. I hate hate hate Fios.