Complaint / review text:
On May 16,2009, at approximately 10 A.M., I saw a 2006 Toyota Tacoma PreRunner Double Cab 4D pick-up truck for sale in the auto dealership's lot. I stopped to look at it and liked what I saw. I filled out a credit reference form and told salesman A. J. Marquez to run the check and that I would be back later with my wife to see the truck. The sticker price was $18,999.00. A. J. Told me the odometer reading was 40,000. I returned with my wife about 4:30 P.M. They had not yet run the credit check so we waited and they found my rating was 8. I had them write down all the sales information including tax, license, doc fees, DMV, etc., for a final "out the door" price. If I placed a cash down of $4,000, the total was $17,209.10. We took the truck for a test-drive and then realized the true odometer reading was 58,157. A. J. Said he had gotten it confused with another truck and this would be better because someone else had run up the mileage and we wouldn't have to. I told him I would pay for the truck in cash, no financing, and to make the offer better. As we were driving home, A. J. Told us his manager had okayed the price of $20,000 cash "out the door" including everthing. I said we would go home, get the checkbook, and return at 6:30 P.M. When my wife and I drove onto the car lot, someone else was looking at the truck and we were told the dealership was selling the truck to them. We figured it was because the dealership would make more money from financing that sale than selling the truck for cash. At this point A. J. Said the manager said he couldn't sell the truck for $20,000 and that he wanted to add on $500 more. That night I had four calls from the dealership asking me to come back and buy the truck, but their word and honor held no value. The next day we drove by the dealership and the truck in question was still sitting on the lot for sale. I went the next day for the paperfork and they said the law states they have to keep the information for three years. I was very upset as I don't like my personal information in the hands of unscrupulous people who may access this information for identity theft.