Complaint / review text:
My internet, cable and phone service all went out. When the technician came out, my outside line had been cut. He said they had been in my neighborhood installing new lines and for some reason forgot to connect me to a new line after it was cut. They left the exposed cable across my yard and said it would be at least 6 weeks before they would be back to bury it. I asked, "Why so long?" and their response was that they had other jobs to fulfill. I asked why I would have to wait since it was their error and they had no reason other than "that is the way it is." Needless to say, I changed companies and am saving $102 a month for the same services! What a rip-off and poor customer service. It always pays to compare. I definitely learned something.