Complaint / review / scam report
Acer sold me a netbook without recovery CDs. My netbook...

Complaint / review text:
Acer sold me a netbook without recovery CDs. My netbook became unbootable one day. Black screen, nothing you can do with it. The tech support said my warranty doesn't cover anything but the hardware. They then sold me a recovery CD, got the CD and it didn't work. They refused to help me any further after that. Several times over and over they would say in there responses, "please put the recover CD in your external drive and follow the directions". I came to the conclusion that I have a one year warranty from a shifty company and a netbook I can use as a door stop only.

Contact information:
Author: Contact with Author

Offender: Ace

Country: USA

Category: Electronics and household app.


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