Complaint / review text:
This is how Motorola deceives its customers: Moto X was advertised as with 32gb of memory. Actual memory was 24.78gb or 25% less. This is Moto X Pure Edition, purchased on 5/5/15. Customer service was extremely horrible: "If you want a replacement of brand NEW phone, it is only possible for a refurbished phone, or money back." Beware! They don't replace a new product for the same value.in addition, customer service based in foreign country. 4 representatives told me different stories/lies. It is worst than. 99 cents store. But it is a major company.