Complaint / review / scam report
Don't buy appliances from Costco

Complaint / review text:
Costco said that the appliance would be delivered in 1-3 weeks. Now over 5 weeks, and I still don't have the appliance.

Money has been debited from my account, and I don't have the stove. You should know that costco subcontracts delivery, at least in my area, to JB Hunt. So you have to deal with two customer no-service numbers. Costco phone wait times are 10-15 minutes, JB Hunt's are a a little faster.

JB Hunt said that they could not deliver through the back door, even though two other companies have done so with no problems. At the first sign of difficulty, they refused to make delivery and left with the appliance. All in all, a bad experience. Why is it so hard to buy an appliance.

I saved maybe $150 in buying from costco, but it is definitely not worth it for such a long wait and poor service.

Get your groceries at costco-sure-but not appliances.

Contact information:
Author: Contact with Author

Offender: Costco

   State: South Carolina   City: Aiken
Address: PO Box 34331
Phone: 18007742678, 18009552292

Category: Electronics and household app.


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