Complaint / review text:
They gave me a cheap modem that will not support the 25mbs I was paying for. They tell you Fiber Optics and Fiber is only to their phone box. If their phone box for your area is far, you will get the internet on copper wires just as anybody else, but you are paying more. You only find out that you are not getting the promised speed after installation is complete, already too late to cancel. Tech Support is a joke not a solution. After you cancel service and send their equipment back, they still continue on charging you the monthly payment with the excuse that the phone company is not disconnecting your service yet, how low and ridiculous. If I would pay attention to their bad reviews I would not lose all money to this unfair company. Please think carefully to do business with this company, there are better players out there.