Complaint / review text:
Ought retaped box... No paperwork inside after 4 months the TV was dead.
Tried to get them to replace it and they wouldn't. I believe they sold me a open box item as new. Will replace or fix, that isn't good enough I went to Sams and bought a new one. I will never shop Best Buy again.
Watch out and make sure your item is in a fresh unopened box. They may be selling you a lemon. Wasn't comfortable talking to these people at all...
BEST BUY, YOUR CUSTOMER RELATION WILL DOOM YOU. I would have felt better about the situation if I didn't purchase a box that had been open before and as it stands they left me with a deaf granddaughter who is a mother of three and no tv because I feel they sold me returned junk.