Complaint / review / scam report
Best Buy
Bought Sharp 80" and broken when i got home...

Complaint / review text:
Ill keep it short...

Bought a brand new Sharp 80"

Rented a truck to get it home. Purchsased 15 min prior to closing. Got it home and up on the wall, turned it on and a huge spider crack across the whole scree. The screen or glass was flawless but some kind of an internal crack.

The next day re rented the truck and took it back at store opening. After 6 employees insopected the box and screen and they had already treated me like a criminal they said theyll give me store credit because they no longer carry that model. Mind you this is the following morning or technically the following business hour after my purchase.

I said uh no, i want a refund then and because you guys have have been jerks. I spend $3,000 and im treated like the criminal...

The said No, i said well its all yours and you have my money and your TV and i have nothing to show for this $3,000 charge. So i left and disputed it with my bank. 6 WEEKS LATER my bank calls and says yeah we took the money back that we refunded for the investigation because it was a PIN based transaction which is the same as cash so your SOL.

UGH! This is 6 weeks later now so im sure Best Buy doesn't have the TV anymore. Im going now to the store to attempt to get my money back or Store Credit I can sell on Plastic Jungle or even a hug would be better than what I have now. Ill update when I get back...

Contact information:
Author: Contact with Author


Offender: Best Buy

   State: California   City: Rowland Heights
Address: P. O. Box 9312
Phone: 18882378289
Site: www.bestbuy.com

Category: Electronics and household app.

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