Complaint / review text:
This happened a Best Buy store, Goodyear, AZ. I had an issue with a product i bought and didn't work.
I tried to return it within 24 hours and but it was refused. I had to contact the manufacturer, though I bought it from the store. The assistant manager Mark, by name, was so arrogant and rude, and very disrespectful. He lack customer service skills.
He is not qualify to work in a store like that, but unfortunately he is the assistant manager. I stayed and argued over and over again but no resolve made to my complains.
I hate Best buy. If you are reading this, shop around at other stores before you go to any Best buy, especially the store in Goodyear AZ.