Complaint / review text:
I don't recommend TracFone service, it's a problematic hassle. Please read so that you are informed before you even consider a TracFone. I bought a TracFone basic cell phone because I don't need internet services on my phone, and Verizon charges entirely too much for basic cell phone service, even their prepaid. We had a Verizon basic prepaid cell phone, $15 month, worked great, didn't have the same problems as this TracFone. Son let it expire. Now Verizon only sells unlimited everything basic phones for $45/month, that's too expensive for basic cell phone services. TracFone only sells minute cards, and they mislead you and tell you that texts are 1/3 of minute charge. They charge more minutes if it's over 150 characters.
Our friends get upset with us. They will be waiting outside our door waiting for us, wondering why we aren't ready to go out. They texted us that they will be at our house in a 15 minutes, and we don't get texts from TracFone anywhere between 25 minutes to an entire hour. This happens most of the time with TracFone. This happens in Maryland suburb of Washington DC. We had great reception with other services, not with TracFone. The reception issue did not happen with Verizon basic cell phone prepaid service, with Samsung basic cell phone. Our TracFone is a basic LG cell phone.
The alarm is set for weekdays, it doesn't go off on some Mondays, and will go off on some Saturdays. You can't view who is sending your text before you open it. TracFone asks you if you want to accept the text w/out you being able to view who sent it in the first place, that's trashy of TracFone to do. And we've gotten spam texts on our TracFone, now we are hesitant to open texts. Sometimes we will get a spam text in the middle of the night. Never happened with Verizon. And again, you get to see the number of who is texting you with Verizon before you open it. TracFone charges you for a minute and a half of minutes if someone texted you a photo. For these reasons, I do not recommend TracFone, at least their basic cell phones and service.