Complaint / review text:
I had service problems with Comcast. I talked to neighbors and a lot of them were changing to Verizon because of poor service and outages. I switched to Verizon, cancelled Comcast, and took my equipment back to Comcast and wanted to pay my last bill due July 1 2015. They said I could not pay there - they would mail my last bill. It was prepared July 7 2015 and I got it in the mail July 14 2015. Then on July 20 2015 I get a call at work from a collection agency to collect a bill for Comcast. They are retaliating against customers who cancel and go with another provider because so many people are doing it because Comcast cannot keep their customers happy. I was with them many years and NEVER missed a payment. Verizon makes switching very easy, try them you won't be sorry.